Job Description

Solution Architect – Dynamics 365 CE (MSCRM to Cloud Migration)

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Overview

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Our client is undertaking a strategic upgrade from Microsoft CRM (on-premise) to Dynamics 365 Customer Engagement (Cloud) as part of a broader platform modernisation initiative.

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We are seeking an experienced Solution Architect to lead the end-to-end architecture, migration strategy and governance of this transformation. This role will define the target-state architecture, oversee integration and DevOps design, and ensure the successful transition to a scalable, secure cloud-based platform.

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Key Responsibilities

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- Define and document the target-state D365 CE Cloud architecture
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- Assess current CRM 2011 customisations and integrations
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- Develop and lead the migration roadmap, including data migration and remediation strategy
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- Establish solution governance, environment strategy and best practice standards
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- Architect integrations between D365 CE and enterprise systems including DevOps and ITSM platforms
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- Design Azure-based integration patterns using Logic Apps, Functions and APIs
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- Ensure secure,



scalable and supportable solution design
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DevOps & Platform Governance

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- Design and implement CI/CD pipelines using Azure DevOps
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- Define release management and environment strategy (Dev/Test/UAT/Prod)
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- Embed DevOps and lifecycle best practices across the platform
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Stakeholder Leadership

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- Act as technical authority for the D365 CE platform
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- Lead design workshops and translate business requirements into scalable architecture
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- Provide strategic guidance on CRM and case management evolution
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Technical Environment

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- Microsoft Dynamics 365 CE (Cloud)
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- Power Platform (Power Apps, Power Automate)
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Experience Required

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- Proven experience leading CRM 2011 (or similar) to D365 CE Cloud migrations
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- Experience designing Azure integrations and DevOps pipelines
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- Robust understanding of data migration and platform remediation
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- Experience operating in complex enterprise environments
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📌 Solutions Architect (Queensland)
🏢 Dynamo Recruitment
📍 Queensland