Job Description

My client is seeking a polished and service-driven Office Coordinator to deliver a premium workplace and member experience within a respected national organisation known for its commitment to excellence.

n

This is more than a reception role. It is an opportunity to curate a refined, seamless setting where every interaction reflects professionalism, warmth, and attention to detail.

n

If you come from premium hospitality, five-star hotels, luxury retail, airline cabin crew, concierge services, or high-end guest services and are looking to transition into a corporate setting that genuinely values exceptional service standards, this role offers that pathway.

n

No weekend work. Monday to Friday only.

n

Role

n

You will be the first point of contact for members, guests, and colleagues, ensuring the office, Business Centre, and Member Lounge operate to an impeccable standard.

n

Reception and Guest Services

n

n
- Deliver a professional and welcoming front-of-house experience
n
- Manage the national switchboard, ensuring all calls are handled efficiently and professionally
n
- Coordinate meeting room and video conference bookings, including catering, AV, room set up and presentation
n
- Manage mail, deliveries, and the reception inbox
n

n

Office Operations

n

n
- Maintain high presentation standards across shared spaces and meeting rooms
n
- Oversee office supplies, amenities, and inventory management
n
- Manage visitor access and security processes
n
- Liaise with building management and contractors to ensure smooth operations
n




- Proactively identify service improvements and efficiencies
n

n

Business Centre and Member Lounge

n

n
- Coordinate bookings, enquiries, invoicing, and catering
n
- Maintain quality, cleanliness, and food safety standards
n
- Support internal programs, events, and corporate initiatives
n

n

Employee Experience

n

n
- Facilitate office inductions and welcome experiences
n
- Support internal events and culture initiatives
n
- Ensure amenities and shared facilities are consistently well presented
n

n

About You

n

You understand that exceptional service is found in the details.

n

You bring experience from premium hospitality, luxury environments, concierge, cabin crew, corporate reception or service driven enviornments. You present professionally at all times and take pride in creating a calm, refined experience for others.

n

You are organised, proactive, confident with technology, and comfortable engaging with senior stakeholders. You anticipate needs, respond with professionalism, and thrive in environments where standards are high.

n

This is an opportunity to bring white‐glove service expertise into a stable corporate environment within a national organisation that values its members and guest experience. Professional development opportunities are available for someone looking to grow their career within a national business.

n

If you are ready to elevate the everyday office experience and think you have what it takes please APPLY NOW!

#J-18808-Ljbffr

📌 Office and Guest Services (Victoria)
🏢 Sharp & Carter
📍 Victoria