Job Description

Technical Support Representative | Australia

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1 week ago Be among the first 25 applicants

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At Ag Leader, innovation drives everything we do. Since 1992, we have been transforming agriculture by putting real-time yield data in farmers' hands. Today, more than 33 years later, Ag Leader is a global team delivering year-round solutions to meet the needs of production agriculture. We help farmers plan, plant, apply, and harvest more efficiently and profitably—and we are not slowing down.

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Ready to use your talent to implement change? Join our team of innovators and continue to revolutionise agriculture.

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The Opportunity

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Looking for a relationship-driven sales leader who will join our elite team to develop and grow a strategic territory by proactively uncovering sales opportunities, being a brand champion and developing a best-in-class dealer network.

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The Right Person Will

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- Have a passion for establishing and maintaining excellent customer relationships
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- Be growth-minded and offer innovative ideas that challenge the status quo
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- Thrive in a cooperative and dynamic environment
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- Be dedicated to bringing their best every day
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- Willing to travel inside the territory about 70% of your time, engaging Dealers and Farmers
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Responsibilities

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- Assist with the development, communication and implementation of the organisation's objectives and tactical plans through strong leadership and strategic vision.
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- Analyze performance of territory sales to identify opportunities and develop action plans to drive further regional growth.
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- Work with key dealers to establish sales targets and create an annual business and marketing plan that aligns regional and organisational objectives for growth.
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- Collaborate with the Regional Manager to grow Dealer understanding of brand presence and to build the Ag Leader brand.
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- Identify gaps in the sales territory and recruit new Dealer partnerships to provide sales and support in underserved areas.
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- Handle objections by clarifying, emphasising agreements and working through differences to a positive win/win conclusion using a variety of soft skills to influence appropriately.
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- Provide skills development and product knowledge training to Dealers.
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- Ensure Dealers are informed of changes in pricing, product availability and other important company communication or initiatives.
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- Plan and execute Field Days, Dealer training, conferences and other events that provide opportunities for the understanding and promotion of company products and brand.
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- Provide Regional Manager updates on Dealer sentiment, market trends, competitive information and future business and product opportunities through weekly reporting.
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- Work effectively with the Support Team to provide an extension of their work in the field when issues become complex.
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- Make farm gate and customer visits with Dealers to represent the company, learn and report on customer needs and to model a consultative sales approach.
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What You'll Work On

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- Engage Dealers via in-person visits, phone, video, and digital platforms.
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- Collaborate with co-workers across the world to drive Dealer engagement strategies through weekly reports and sales meetings.
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- Recruit and develop new or existing Dealers.
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- Deliver training to Dealers (remote and in-person) to highlight product features and best practices.
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- Conduct on-site visits with Dealers to engage farmers with Ag Leader products.
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- Model Ag Leader's Core Values of Excellence, Ready, Willing, Doing, Approachable, and Courage to do what is Right.
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Qualifications and Skills

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- Degree in Agriculture, Business, or a related field—or equivalent sales experience.
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- Comfortable presenting to groups (from workshops to larger events).
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- Strong organisational skills, attention to detail, and follow-through.
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- Collaborative, customer-focused, and a good sense of humour.
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- Excellent verbal and written communication skills.
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- Hands‐on experience with precision ag hardware and software (highly regarded).
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- Current driver's licence and willingness to travel as required domestically and internationally.
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- Full working rights in Australia.
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Seniority level

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Entry level

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Employment type

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Full-time

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Job function

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Information Technology

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Industries

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Farming

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📌 Technical Support Representative | Australia (South Australia)
🏢 Ag Leader Technology
📍 South Australia