21 Aug
|
Woodforde Group
|
Brisbane
21 Aug
Woodforde Group
Brisbane
Woodforde Group in Australia invites an experienced Customer Care Lead to guide the customer service team across service delivery, support, and customer experience outcomes. This hands-on leadership role focuses on coaching people, solving problems and delivering positive customer outcomes.
You'll lead a team, manage escalations, build cross-functional relationships and drive improvements to processes while shaping a customer-first culture that strengthens trust and loyalty across the
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📌 Customer Care Lead - Coach, Escalations & Experience (Brisbane)
🏢 Woodforde Group
📍 Brisbane