Bowen, QLD | Contract | Flights & Accommodation Provided | non-FIFO
We are seeking an experienced Level 3 Systems Engineer to support a critical operational technology environment. This role will provide advanced technical support, infrastructure administration and troubleshooting across enterprise systems, with a strong focus on Windows, Cisco, Dell, VMware and enterprise storage technologies.
Key Responsibilities
- Provide Level 3 operational support and act as an escalation point for complex infrastructure issues.
- Administer, troubleshoot and maintain Windows Server environments.
- Support Cisco networking infrastructure and resolve network-related incidents.
- Manage and support Dell server and hardware infrastructure.
- Administer and troubleshoot VMware virtualisation environments.
- Support enterprise storage platforms, including monitoring, performance and capacity management.
- Perform infrastructure changes, upgrades, patching and maintenance.
- Conduct root-cause analysis and contribute to problem resolution.
- Maintain technical documentation, configurations and operational procedures.
- Work with internal teams, vendors and managed service providers to resolve complex issues.
- Participate in after-hours support and incident response when required.
Key Skills & Experience
- Proven Level 3 Systems Engineering / Infrastructure Support experience.
- Robust Windows Server administration skills.
- Experience with Cisco networking environments.
- Hands-on experience with Dell enterprise hardware.
- Strong VMware administration and troubleshooting experience.
- Experience supporting enterprise storage environments.
- Strong incident, problem and change management capabilities.
- Excellent troubleshooting and communication skills.
- Experience working within complex or critical operational environments is highly desirable.
Apply now or contact me directly for a confidential discussion.
📌 Level 3 Systems Engineer (Bowen)
🏢 Data#3
📍 Bowen