This role will be suited to someone who is highly skilled and customer focused, ideally you would be a technician who enjoys a challenge and is capable of operating autonomously whilst delivering world class results.
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Key responsibilities of the role:
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The responsibilities of the Key Personnel (Product Support Advisor) shall include, but not be limited to the following:
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- Provide application support and maintenance advice for all equipment powered by Cummins engines.
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- Act as asubject matter expert and provide on-the-job training for the principal's maintenance personnel. This will include coaching maintainers unfamiliar with the machines in routine maintenance and diagnostic techniques.
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- Assist the Principal in the supervision of equipment servicing.
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- Assist with parts interpretations and resolving of parts sourcing issues.
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- Plan, arrange and supervise work within the scope of site contracts on all Cummins supported equipment. This shall include, but not be limited to, the warranty work and major component changes.
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- Ensure minimum downtime on all Cummins powered machinery on Site.
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- Conduct regular inspections in Cummins engines, proactively report on early fault detection and schedule work with maintenance planners,
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- Drive product improvement initiatives, influence Site maintainers with current Cummins recommendations and, upon the principal's approval, complete Cummins product improvements on equipment powered by Cummins engines.
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- Provide condition reports on each serviced unit completed.
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- Follow the Principal's service schedules.
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RESPONSIBILITIES
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Skills & experience:
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- 2yrs post trade experience
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- 2yrs experience working on Cummins HHP engines
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- Personal commitment to HSE and leading an interdependent safety culture
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- Diesel trade qualification
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- HHP experience
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- Strong influencer and interpersonal skills
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- Team building approach
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- Proficient computer skills
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- Onsite mining experience
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- A mature attitude, organized and methodical approach to work
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- Problem solver and ability to work autonomously
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- Movex competency (Preferred but not essential)
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QUALIFICATIONS
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Reporting to the Operations Manager, this is a FIFO (Perth) position on an 8:6 back to back roster! The role will be to support Rio Tinto at their Robe Valley Operations incorporating Mesa A and Pannawonica Mine sites. The HHP product consists of a fleet of Komatsu 830E Haul trucks, Komatsu WA1200 Loaders, Hitachi EX3600 Diggers and drills. The mine site is located approximately 160kms south of Karratha.
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This role will be suited to someone who is highly skilled and customer focused, ideally you would be a technician who enjoys a challenge and is capable of operating autonomously whilst delivering world class results.
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Job Service
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Organization Cummins Inc.
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Role Category On-site with Flexibility
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Job Type Technician
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ReqID 2426365
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Relocation Package No
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100% On-Site Yes
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Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/In office.
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📌 Product Support Advisor (PSA) (Karratha)
🏢 Powertofly
📍 Karratha
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