TPG Telecom in Australia seeks a Customer Experience Communications & Content Specialist to design, govern, optimise and manage customer-facing communications across the end-to-end lifecycle. You'll support SMS, email, IVR, chatbot, online support content and service notifications to ensure transparent, consistent and customer-centric communications.
Working with product, digital, care, marketing and operations, you will translate customer needs into effective content experiences, maintain governance
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📌 Customer Experience Content & Communications Designer (City of Sydney)
🏢 Tpg Telecom
📍 City of Sydney
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