Job Description

Customer Relations Representative

n

Location: Sydney, Australia – Full time, Permanent

n

Reporting to the National Virtual Pharmacy Manager, the key responsibilities include:

n

n
- Provide a high level of customer service to Viatris customers and external stakeholders via phone and e-mail.
n
- Build relationships with customers and ensure their experience is second to none.
n
- Process orders, credits and returns.
n
- Liaise with cross‐functional teams to service ad‐hoc requests and deliver on business needs.
n

n

Qualifications & Skills

n

n
- Bachelor's degree or equivalent in pharmacy or business (preferred but not required).
n
- 1+ year experience working in pharmacy.
n
- Experience in a customer‐facing role (highly desirable).
n
- Excellent written and verbal communication skills.
n
- Hardworking, punctual, and patient.
n




- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
n
- Must be eligible to work in Australia (Australian citizen or appropriate visa holder).
n

n

Employee Benefits

n

n
- Recognition programs
n
- Health and financial wellness advantages
n
- Employee discount platform
n
- Annual wellness allowance
n
- Annual leave loading
n
- Paid volunteer leave
n
- Free flu vaccinations
n
- Product discounts
n
- Additional paid parental leave
n
- Retirement savings plans
n
- Competitive compensation programs
n
- Career and development planning
n
- Annual salary reviews
n

n

Viatris is an Equal Opportunity Employer.

#J-18808-Ljbffr

📌 Customer Relations Representative (New South Wales)
🏢 1100 Mylan Pharmaceuticals
📍 New South Wales