Job Description

Join a team that's redefining how clients experience commercial design and delivery projects across Australia and New Zealand.

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As our Client Relationship & Service Manager in Sydney, you'll sit at the centre of Cachet's client sales engagement - leading every stage of the relationship, from prospecting and pitching through to care and long-term partnership. You'll get to work across exciting projects & brands - workplaces, mixed-use commercial assets, industrial, health and medical projects, hospitality and many more...

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What You'll Be Doing

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- Build and nurture client relationships
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- Lead the Client Relationship & Service process: research, outreach, presentations, onboarding and care.
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- Partner with project teams to ensure smooth handovers and seamless delivery.
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- Champion Cachet Care driving exceptional post-project experience and ongoing engagement.
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- Contribute to the evolution of our client development strategy.
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- Represent Cachet with confidence at industry events, meetings, and networking opportunities
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About You

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This is a hands-on, people-driven role for someone who thrives on connection, has strong commercial instincts, and turns opportunities into trusted partnerships.

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You'll also have:

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- 8+ year's sales experience in the property, design,



construction or a related sector.
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- Solid communication, presentation and influencing skills.
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- A natural ability to connect and build trust.
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- A proactive, solutions-focused mindset.
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- Commercial awareness and sound judgement.
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- Strong organisation and prioritisation skills.
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- Integrity, professionalism and confidentiality.
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- Alignment with our values of Joy, Integrity and Excellence.
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Why You'll Love Working Here

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- A team that blends professionalism with personality: supportive, collaborative, and proud of the work we deliver.
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- Competitive salary package aligned with your experience.
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- Extra days off to recharge: your birthday off + an annual wellness day!
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- A social, connected team culture - think coffees, catch-ups, Friday lunches, major event celebrations, and wellness adventures.
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- Charity & volunteering opportunities.
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- Plenty of fun client events + Industry opportunities + Seminars & learning.
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- Clear pathways for growth, with hands-on mentorship from our leadership team.
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- Exciting projects with great clients across Australia and New Zealand.
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Please note: applicants must have the right to work in Australia.

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📌 Client Relationship Manager (New South Wales)
🏢 Cachet Group
📍 New South Wales