Job Description

Overview

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Senior Advisor, Ministerial and Parliamentary Services — NSW Department of Customer Service. The role supports Ministerial, Executive and Parliamentary Services and the coordination of Ministerial and Parliamentary requests, with involvement in SafeWork NSW matters.

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Responsibilities

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- Coordinate Ministerial, Parliamentary, Executive and other ad hoc requests across a range of complex issues in a fast-paced, high-volume environment.
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- Draft Ministerial correspondence, briefings and advice, and prepare and review briefings to Senior Executives.
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- Support preparation for Parliamentary sitting weeks, Budget Estimates and public hearings, and respond to orders for papers and other requests arising from the Parliamentary process.
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- Lead development of procedures and guidance documentation and provide support and advice to colleagues and the broader business.
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About you / Qualifications

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- Prior experience in a similar role.
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- Exceptional writing skills and the ability to communicate effectively with diverse audiences.
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- Leadership experience with the ability to inspire and guide colleagues in a fast-paced environment.
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- Strong strategic thinking, aligning advice with broader organisational objectives while monitoring emerging issues and priorities.
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- Ability to foster productive relationships with key internal and external stakeholders.
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- Resilient,



organised and self-motivated, able to manage competing priorities.
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- Quick and independent learner, capable of researching and analysing new and complex subject matter, and providing timely, accurate advice.
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- Demonstrated integrity and accountability.
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- An understanding of the NSW work health and safety regulatory framework is highly desirable.
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What we offer / Salary and terms

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- Base pay range: A$129,464.00 per year to A$142,665.00 per year, plus superannuation and leave loading.
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- Grade: Clerk Grade 9/10.
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- Duration: Ongoing.
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- Location: Gosford or Parramatta.
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- Applications Close: Wednesday 10 September 2025 at 9:59 AM.
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Seniority level: Mid-Senior level. Employment type: Temporary. Job function: Consulting. Industries: Executive Search Services.

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Application process

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- Please provide a brief cover letter (no more than two pages) and your current resume (no more than five pages).
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- In your cover letter, share your motivation for applying and your relevant skills.
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- A talent pool may be created from this recruitment process for future opportunities.
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Careers at the Department of Customer Service emphasize diversity and inclusion. If you require adjustments for the recruitment process, please contact the recruitment team.

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📌 Senior Advisor, Ministerial and Parliamentary Services (Parramatta)
🏢 NSW Department of Customer Service
📍 Parramatta