You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

You're future focused and know how important it is to create and deliver designs that shape user experiences. You'll help us leverage emerging technologies to transform the way whole communities interact.

In this role, you'll:

- You will lead business process architecture, identifying and prioritising improvement opportunities to deliver enterprise-wide operational efficiencies across NSW Motorways.

- You will drive the design, optimisation and governance of business processes in a complex transformation environment involving diverse stakeholders.

- You will mentor a team of analysts to grow business process capability and foster independent thought to come up with innovative approaches to problem solving to meet project objectives.

- You will build and be responsible to maintain an enterprise process library to support consistent business, customer and community outcomes.

For more information on this position and business unit, view the role description and information pack.

About you:

- You have demonstrated experience in business process architecture, process design and continuous improvement across complex operational environments.





- You’re recognised as a collaborative leader, skilled at mentoring and coaching teams and stakeholders to navigate change and achieve outcomes.

- You bring experience influencing senior stakeholders and leading multidisciplinary teams to deliver sustainable organisational improvement and customer-focused outcomes.

Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Versatile work options and policy

Apply today

Applications close 11:59 PM on Tuesday, 1 September 2026.

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

📌 Manager Business Process Design (Mascot)
🏢 Transport For Nsw
📍 Mascot