Job Description

About us

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At Defence Health,we're united in our purpose toprotect the health of those who protect our country. We'rehere to support the families of serving ADF members, ex-serving ADF and Reservists, plus the wider Defence community, to manage their health care.As a not-for-profit fund, we are for our members, not shareholders.

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We live by our values of member-first, trust, community, ownership, and excellence. Our values underpin our inclusive workplace, where we celebrate our diversity and recognise our achievements, unique perspectives, and talents.

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Defence Health is a place where we are all encouraged to excel and where we strive to be a high-performing organisation by continuously setting a better standard. We show up, stick together, solve it, and see it through.

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Our promise to our own people is the same as our promise to members; we look after our own.

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Find out more atdefencehealth.com.au

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The Role

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We are seeking an experienced Business Analyst to support our People & Transformation function at Defence Health, on a 12-month contract basis. Acting as the conduit between the DHL Business & DHL Technology to deliver business needs through technology outcomes, you will facilitate & own the requirements gathering process in order to develop successful solutions for the business.

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Responsibilities include:

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- Conducting requirements lifecycle activities: analysis, validation, and verification, ensuring that requirement statements are complete, consistent and concise
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- Eliciting requirements using various IIBA Techniques such as interviews, analysis and surveys
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- Modelling business processes and identify opportunities for process improvements using BPMN 2.0
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- Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts.
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- Balancing technology and business issues as well as communicate appropriately with both technology and business stakeholders
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About you

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Tertiary qualified or related bachelor's degree

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3+ years' experience as a Business Analyst

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Experience presenting to stakeholders including Executives

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Strong team player who works collaboratively towards common goals

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Energetic, driven and committed to project success while working under tight time constraints and pressure

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Ability to think analytically, solve problems to complex business/system processes, and document results

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Experience working with AI is advantageous, but not essential

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Why choose Defence Health

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- Career opportunities: We grow our own and recognise initiative, high performance, and commitment with opportunities for career progression.
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- Make an impact: as a purpose-driven organisation, we partner with veteran support organisations to offer meaningful volunteering experiences and connect to our community.
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- Free top-tier health insurance for you and your immediate familyvalued at approx. $6,000 per year (after completing a minimum employment period).
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- Competitive remuneration and health and wellbeing initiatives:Access to discounted gym memberships and an additional paid day of wellbeing leave each year.
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- Company funded parental leave: Fully funded paid parental leave for eligible employees with superannuation paid for the entire length of approved parental leave.
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- Social Committees:connect with your colleagues, have your say, and develop current skills with our Social Club, Health and Safety, and Diversity and Inclusion Committees.
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- Prime location: Our office is conveniently located on St Kilda Road with great access to public transport and local amenities.
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If this sounds like you - this is a fantastic opportunity to join a company that offers a high engagement, vibrant and inclusive culture where you and your career can thrive.

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Veterans and their families are encouraged to apply. We recognise and value your skills, commitment, and unique experiences.

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📌 Business Analyst (12-month Contract) (New South Wales)
🏢 Defence Health
📍 New South Wales