We are seeking a dedicated and professional Medical Receptionist/ Administration Assistant to join our established medical specialist practice in Garran. Experience within a specialist medical practice will be highly regarded.

This is an excellent opportunity for someone who enjoys working in a busy environment, takes pride in providing exceptional patient service whilst demonstrating strong people skills with an emphasis on being compassionate and empathetic.

What you’ll be doing

Providing professional and friendly reception support under the direction of the Front Office Manager

Answering telephone enquiries and welcoming patients

Scheduling and confirming patient appointments, managing cancellations and rescheduling as needed

Maintaining accurate and confidential patient records

Processing medical correspondence, referrals and administrative documentation

Preparing invoices and assisting with patient billing

Liaising with patients, specialists, hospitals and other healthcare providers

Assisting with the smooth and efficient day-to day operation of the practice

Following established practice systems and procedures

Maintaining a clean, organised and compliant reception environment

What we’re looking for A minimum of 2 years’ experience in a medical practice-essential

Previous experience in a specialist medical practice-highly desirable





Excellent written and verbal communication skills, including the ability to communicate effectively with patients and medical professionals A professional, patient-focused approach with strong interpersonal skills and empathy

Attention to detail and accuracy, particularly when handling confidential information The ability to remain calm and composed in a busy healthcare environment The ability to work independently while contributing positively to a small team

Proficient in Microsoft office products and health industry software (ideally experienced in Genie or similar) highly desirable

What we offer

Permanent part-time employment- hours negotiable A varied and compelling role A professional and supportive specialist medical environment

Competitive remuneration negotiable depending on experience and skills The opportunity to work alongside experienced medical specialists and administration staff

If you are experienced in medical administration and believe you would be a great fit for our team, we would love to hear from you.

Please email your resume and a covering letter outlining your relevant medical administration experience to the Practice Manager: [email protected]

Please note: Applicants must have experience working within a medical practice/healthcare environment. Only shortlisted applicants will be contacted.

📌 Medical Receptionist/Administration Assistant- Medical Specialist Practice (Garran)
🏢 National Capital Medical Specialists
📍 Garran