Job Description

The first impression of SIM starts with you.

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Strength in Motion is a premium performance facility on Hall Street, Bondi — built around expert coaching, genuine relationships, and a long‐term approach to movement, health, and performance. We're looking for someone who takes that seriously from the moment a client walks through the door.

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The Role

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This is a front‐facing, client‐first role at the heart of daily operations. You'll be the first point of contact for our members and prospective clients — managing the floor, handling communications, supporting sales, and contributing to the overall experience that sets SIM apart. For the right person, there is a clear pathway to a full‐time position as the business grows.

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The role involves a rotating schedule across mornings, evenings, and weekends.

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What You'll Do

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- Be the face of SIM — greeting members, managing the front desk, and setting the tone for every interaction
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- Handle all incoming enquiries via phone, email, and in person with warmth, clarity, and efficiency
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- Manage bookings, scheduling, and diary coordination using our studio management platform
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- Support the sales process — converting enquiries and assisting with lead follow‐up
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- Assist with social media content creation and scheduling
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- Manage membership administration including freezes, cancellations, and account queries
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- Keep the facility presented to a premium standard at all times
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- Support the broader team with day‐to‐day operational tasks as required
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What We're Looking For

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- A genuine passion for health and fitness — you live it, not just talk about it
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- Exceptional customer service skills — people feel well looked after in your presence
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- Highly organised with strong attention to detail
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- A warm, professional manner that reflects the SIM brand
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- Self‐motivated and reliable across varied shift times including mornings, evenings, and weekends
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A bonus, not a dealbreaker:

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- Experience with studio or gym management systems and booking platforms
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- Familiarity with gym or studio operations and procedures
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- Experience or interest in social media content creation
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- Fitness or health industry qualifications
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What You'll Be Part Of

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A tight, high‐performing team in one of Sydney's most exciting fitness facilities. A brand that is growing — with current venues planned over the next 12 months — and a genuine commitment to bringing the right people along for that journey.

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This is not a reception job. It's a role for someone who cares about the detail, shows up with energy, and wants to be part of something worth being part of.

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Compensation

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Competitive hourly rate commensurate with experience, with the opportunity to move into a full‐time position for the right candidate as the business grows.

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To Apply

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Send your CV and a brief note on why SIM resonates with you to [email protected] Applications without a cover note will not be considered.

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Learn more about us first: www.strengthinmotion.com.au

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📌 Front of House & Studio Coordinator (New South Wales)
🏢 Strength In Motion
📍 New South Wales