For over 25 years, Complete Air Supply has been helping HVAC professionals get the job done with quality products, expert support, and reliable service. As part of the global Beijer Ref Group, we combine local expertise with the strength and career opportunities of a world-leading HVAC&R; organisation. While we're a well-established business, what really sets us apart is our people-first culture and commitment to supporting our team to succeed.

About the role

As Branch Manager, you'll lead the day-to-day operations of our Tweed Heads branch, ensuring a safe, customer-focused and high-performing environment. You'll be responsible for driving profitable growth, developing your team, managing branch resources, and delivering operational excellence.

Key Responsibilities

- Lead the day-to-day operations of the branch to ensure safe, efficient and customer-focused performance.
- Create a high-performing, team-oriented culture through effective leadership, coaching and accountability.
- Drive branch performance to achieve revenue, margin and profitability targets.
- Manage stock levels and branch expenditure to support operational efficiency and commercial outcomes.
- Build strong customer relationships and ensure the branch consistently delivers exceptional service.
- Identify and implement continuous improvement initiatives to enhance branch performance and customer outcomes.

About you





You're a people-first leader who thrives in a quick-paced environment and understands how to balance team engagement with commercial success. With experience leading teams in a branch, operations, sales, or similar environment, you're confident making decisions, developing people, and delivering results. You'll stand out if you:

- Have a proven track record of leading high-performing teams.
- Create a culture where safety, accountability and teamwork come first.
- Demonstrate strong commercial acumen and can effectively manage performance, stock and costs.
- Build lasting customer relationships and are passionate about developing your team.
- Look for opportunities to improve processes and drive business performance.

Benefits

- Competitive salary package with incentive program.
- Tool of trade vehicle.
- Career growth opportunities within Complete Air Supply and the global Beijer Ref Group.
- A supportive and collaborative team environment.
- Access to our Employee Assistance Program (EAP).
- Access to Maxxia Rewards, offering exclusive employee discounts, cashback offers and savings with hundreds of leading retailers.
- The opportunity to join a successful and growing national business.

Please note the successful candidate will be required to complete pre-employment checks, including a medical assessment, as part of the recruitment process.

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📌 Branch Manager (Tweed Heads)
🏢 Complete Air Supply
📍 Tweed Heads