Job Description

We are currently seeking a dedicated and proactive full time Night Shift Supervisor for our Brisbane Airport location. Reporting to the Station Manager, this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.

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Benefits

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- Competitive hourly rate + shift loading + uncapped incentives
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- Boost your income with our performance‐based incentive program
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- Six weeks' employer‐paid parental leave (in addition to government entitlements)
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- Ongoing training and career development opportunities
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- Global brand opportunities across AU/NZ and beyond
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- Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
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- Access same‐day pay through our financial wellbeing partner
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- Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
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- 24/7 wellbeing support via EAP and the Calm App
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Responsibilities

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- Assisting the Station Manager to exceed financial targets and KPI's in optimising revenue growth and maximising profitability
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- Effectively control station costs in accordance with set budgets
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- Ensuring Company damage policies are complied with to decrease risk and/or cost to accidents
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- Actively market and promote Europcar services within the specified station region
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- Exceed and surpass customer service expectations
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- Prepare accurate daily, weekly and monthly reports on agreed financial, operational station and fleet performance measures
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Qualifications

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- Experience working in a supervisory, team leader, or management position
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- Prior sales, retail, or customer service experience
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- Reporting and rostering in accordance with budgets
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- Experience working with KPIs
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- Explicit and confident communication skills
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- Ability to work a 7 day rotating shift roster
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- Full drivers license
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- Full Australian work rights
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📌 Night Shift Supervisor (Queensland)
🏢 Europcar
📍 Queensland