Integration Business Analyst - eCommerce

We're seeking a highly experienced Senior Business Analyst to join a major eCommerce re-platform program, supporting a critical integration stream focused on broader digital commerce capabilities.

This is a hands-on opportunity for a Business Analyst who thrives in quick-paced transformation environments and enjoys working across both business and technology teams.You'll partner closely with stakeholders, architects, developers and vendors to define requirements, document integrations, support delivery and help ensure successful outcomes across a complex ecosystem.

This is an initial 6 month contract based in Melbourne with an opportunity to contribute to a high-profile digital transformation initiative that will have significant business impact.

This is: what you'll do

- Lead requirements gathering activities across business and technology stakeholders
- Facilitate workshops and stakeholder interviews to define future-state processes and solution outcomes
- Document business requirements, system dependencies and integration requirements
- Create process maps, business workflows and detailed functional documentation
- Develop integration specifications, interface requirements and data mapping artefacts
- Collaborate with architects, developers and implementation partners to ensure solution alignment
- Support delivery teams through requirements refinement, testing activities and go-live readiness
- Maintain traceability between requirements, solution design, testing and delivery outcomes
- Identify and manage risks, dependencies, gaps and opportunities across workstreams
- Drive high-quality documentation and delivery artefacts within JIRA, Confluence and related platforms

This is: what you'll need





- Extensive experience as a Senior Business Analyst within large-scale digital transformation programs
- Strong background delivering eCommerce, retail or digital commerce initiatives
- Proven experience creating integration specifications, interface documentation and data mappings
- Strong understanding of APIs, data flows, integration patterns and distributed systems
- Experience working with composable commerce environments and modern digital ecosystems
- Exceptional stakeholder engagement, facilitation and communication skills
- Ability to translate business requirements into clear functional and technical documentation
- Experience collaborating with architects, developers, QA teams, product owners and vendors
- Strong analytical and problem-solving capability with excellent attention to detail
- Proficiency across JIRA, Confluence, Miro, SharePoint and Microsoft 365

- Experience with Workato, Boomi, MuleSoft or Azure Integration Services
- Exposure to commercetools, Contentstack, Bloomreach or similar platforms
- Experience within MACH-based architectures
- Multi-brand or multi-site commerce implementation experience

This is: the perks

- Join a large-scale eCommerce transformation program with significant business visibility
- Work across modern integration technologies and composable commerce platforms
- Influence solution outcomes across business and technical teams
- Gain exposure to complex enterprise integration delivery within a high-performing environment

This is: for good

Be part of a placement that gives back. For every role we fill, we donate to a charity of the client's choice. We've surpassed $1 million donated and we're just getting started.

This is: what's next

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📌 Integration Business Analyst - eCommerce (Melbourne)
🏢 Natural Selection Group
📍 Melbourne