Trio Automotive Group is a growing Roadside Assistance and Towing company, and we are seeking motivated and customer-focused NRMA Roadside Assistance to join our team. This role offers a great opportunity for individuals who enjoy hands-on work, helping customers, and being part of a supportive and professional team.
About the Role
As an NRMA Roadside Assistance, you will provide high-quality roadside assistance and towing services while delivering excellent customer service. You will represent Trio Automotive Group professionally and ensure customer safety and satisfaction at all times.
Key responsibilities include
- Attending roadside assistance jobs including flat tyres, lockouts, battery replacements and jump starts
- Maintaining cleanliness and presentation of allocated work vehicles
- Using tablets and computer systems for job records and training
- Providing skilled and friendly customer service
What We Offer
- Supportive and friendly team environment
- Extensive onboarding and ongoing training
- Flexible shift options
- Opportunities for career growth and development
- Weekly recognition programs
- Annual Christmas party and company social events
Skills & Experience
- Current open car licence (Essential)
- Sound knowledge of motor vehicles
- Strong problem-solving skills
- Computer literate and confident using smart tablets
- Physically fit and capable of manual tasks
- Strong work ethic and customer-focused attitude
- Ability to work rotating on-call nights and weekends as part of a shared team roster
What’s On Offer
- Competitive income packages for the right candidates
- Regular and ongoing training provided
- Stable, long-term employment with a growing organization
If you are looking for a reliable, hands-on role with training, support and career progression, we encourage you to apply.