Job Description

Aspirante is seeking an experienced Business Analyst to work with our Queensland Government customer on a significant Digital Platform Project.The contract is expected to commence as soon as possible and will run through to 30 June 2027.

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Following a strategic review, the customer identified increasing licensing and operational costs within its current digital platform, together with challenges aligning the solution to its future digital architecture and evolving business needs.

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The project will progressively optimise customer-facing channels and transition existing platform capabilities to a more sustainable, efficient and strategically aligned solution. Its purpose is to reduce ongoing operating costs while maintaining service continuity and supporting future service delivery requirements.

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About the role

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Working across business and technology teams, you will analyse the current environment and translate business needs into clear, traceable and implementable requirements.

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You will work closely with business stakeholders, service owners, solution architects, developers, technical specialists and delivery partners.

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Key responsibilities will include:

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- Facilitating workshops and interviews to elicit, clarify and validate requirements.
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- Analysing existing applications, processes, customer journeys, forms and service requirements.
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- Documenting business,



functional and non-functional requirements, including reporting, security and integration needs.
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- Developing current-state and future-state process models, user stories, use cases and requirements specifications.
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- Identifying opportunities to simplify and improve customer-facing services.
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- Supporting solution design, testing, business acceptance, readiness and transition planning.
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- Managing requirements and maintaining traceability throughout design and delivery.
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About you

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You will bring strong business analysis experience gained across complex digital, technology, application migration or service transformation programs.

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You will also demonstrate:

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- Strong requirements elicitation, process mapping and documentation skills.
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- Confidence facilitating workshops and engaging with senior business and technical stakeholders.
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- Experience working with architects, developers, testers and delivery partners.
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- An understanding of functional, non-functional, security, reporting, data and integration requirements.
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- Robust communication skills and the ability to manage competing stakeholder expectations.
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- Queensland Government or broader public-sector experience, which will be highly regarded.
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- Tertiary Qualifications understood.
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📌 Business Analyst - Digital Platform Cost Stabilisation (Queensland)
🏢 Aspirante
📍 Queensland