Job Description

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Armada is a growing, high-performing accounting and financial planning group with a team of over 115 team members. As we continue to grow, we are seeking a Practice Manager to oversee daily operations and manage the operational, compliance, and business support functions of the firm.

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Previous experience in a professional services environment (ideally accounting or financial services) is highly desirable, however we are equally open to exceptional operational leaders from similar complex, people‐led environments.

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This role works closely with the Directors and our People and Culture Manager across all aspects of firm management - from practice operations to finance, systems, policies and procedures, and strategic growth.

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This is a pivotal role ensuring the business runs efficiently so our professionals can focus on delivering excellent outcomes for clients.

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Key Responsibilities

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Lead the firm's operational, administrative, and practice management functions to ensure consistent, high-quality day-to-day performance across all service lines.

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Oversee daily financial administration, including supplier invoicing, reconciliations, some expense management, and support of office account processes.

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Team reporting, budgets, forecasting, and analysis.

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Prepare and review regular and ad hoc financial and operational reports to support Directors with strategic and performance-based decision making.

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Work with Directors to monitor KPIs, and drive continuous improvement initiatives.

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Provide leadership to administration team on IT, systems and processes and process improvements.

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Assist with maintaining firm-wide compliance with risk, privacy, WHS, and legal industry regulatory obligations.

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Act as the firm's internal lead for technology and business systems, liaising with external IT providers and software vendors.

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Champion internal operational software requirements and elevate issues or project needs as required.

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Oversee technology, systems, and operational improvement projects (e.g. practice management systems, cybersecurity, data privacy, MFA).

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Key Skills & Experience

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Experience in a senior operations, office, or practice management role within a professional services environment.

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Strong commercial and financial acumen, with experience in accounts management, reporting, budgeting, and financial governance support.

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Strong systems and IT capability, including experience overseeing business systems, vendors, and technology project.

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Excellent analytical skills, with the ability to interpret and communicate financial and operational data clearly.

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Demonstrated ability to lead and improve complex operational systems, workflows, and processes.

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High level of professionalism, discretion, and integrity when handling sensitive information.

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Solid leadership, communication, and organisational skills, with the ability to prioritise and manage competing demands.

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Proactive, solutions-focused, and calm under pressure.

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Project management experience and the ability to drive cross-functional initiatives.

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Demonstrated experience leading change, implementing new systems, and managing organisational transition.

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To apply, please submit your application via Seek.

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📌 Practice Manager (Perth)
🏢 Armada Accountants & Advisors
📍 Perth