Job Description

Findstaff provides comprehensive employment solutions across Blue and White-Collar industries. FindStaff have over 30 years' involvement in sourcing professional, experienced and astute candidates for businesses of all sizes & requirements.

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About the Opportunity

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We are seeking an experienced and client-focused Program Coordinator (APS6) to support a national mental health service delivering critical programs to veterans and their families.

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This role plays a key part in coordinating outreach providers and ensuring the delivery of high-quality, accessible mental health services across Australia. You will work within a collaborative clinical setting, supporting service delivery, stakeholder engagement, and continuous program improvement.

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Key Responsibilities

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- Coordinate and manage outreach program providers, including clinicians and facilitators
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- Act as the primary liaison point, providing guidance, onboarding, and ongoing support
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- Monitor provider performance against quality and safety frameworks
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- Manage referrals, stakeholder relationships, and program communications
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- Respond to and resolve provider or client concerns and complaints
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- Support delivery of group programs, workshops, and community engagement initiatives
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- Maintain accurate provider records and support operational reporting
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- Contribute to evaluation, continuous improvement, and service development initiatives
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About You





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You are a confident and adaptable professional with strong stakeholder management skills and the ability to navigate complex service environments.

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You will demonstrate:

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- Strong communication and interpersonal skills
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- Sound judgement and problem-solving capability
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- Experience coordinating programs or service delivery in a clinical or community setting
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- Ability to manage competing priorities and work autonomously
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- High level of professionalism, integrity, and confidentiality
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You must meet one of the following:

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- Registered Psychologist, Occupational Therapist, or Nurse (AHPRA)
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- Qualified Counsellor with ACA Level 4 registration
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Additional requirements:

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- Working with Children / Vulnerable People clearance
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- Ability to obtain a Baseline Security Clearance
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Why Apply?

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- Contribute to meaningful outcomes supporting veterans and their families
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- Work within a respected national program with strong clinical governance
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- Opportunity to influence service delivery and program outcomes
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- Collaborative and purpose-driven environment
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If you're a motivated professional looking to make a genuine impact in mental health service delivery, we encourage you to apply.

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Please note - Only shortlisted candidates with full working rights will be contacted.

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📌 Program CoordinatorLevel (Townsville)
🏢 Intowork Australia
📍 Townsville