Job Description

Solutions Consultant - Asia Wide

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Job no: 530004

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Brand: Product and Technology

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Work type: Full time

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Location: Tokyo, Japan, Singapore, Kuala Lumpur, Malaysia, Hong Kong, Shanghai, China

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Categories: Digital and Technology, Commercial

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Solutions Consultant | Where Strategy Meets Travel Technology.

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Are you equal parts strategist, technologist, and storyteller? Do you thrive at the intersection of sales, product, and client success?

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At FCM, we combine cutting‐edge technology with a people‐centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!

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About the Opportunity

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As a Solutions Consultant, you will position FCM as the business travel partner of choice by translating client business needs into scalable technology and service solutions.

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You'll act as the strategic bridge between Sales, Product, Implementation, and Support — guiding clients from discovery through solution design, value articulation, and successful adoption.

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Your stakeholders will span corporate travel managers, procurement leaders, finance and technology teams, external consultants, and executive sponsors. This is a highly visible, high‐impact role where your ability to shape strategy and tell compelling solution stories directly influences growth across Asia.

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What You Will Do

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- Lead discovery sessions to understand client operating models, policy requirements, technology landscape, and success metrics
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- Design end‐to‐end travel solutions combining FCM's platform, content, data, servicing, and integrations
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- Translate complex requirements into clear solution architecture and measurable business outcomes
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- Support sales cycles through compelling solution storytelling, workshops, and executive presentations
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- Articulate FCM's differentiators across technology, service, data, and regional capabilities
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- Partner with proposal teams to deliver high‐quality technical and solution responses for RFP/I/Q submissions
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- Develop tailored solution narratives, playbooks, and enablement materials
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- Deliver client workshops, adoption sessions, and internal training aligned with roadmap milestones and go‐to‐market priorities
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- Act as subject matter expert for FCM technology and solution strategy
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- Collaborate closely with Product, Implementation, Deployment, and Support teams to ensure solution feasibility and continuity
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- Provide structured feedback to Product on market needs, capability gaps, and innovation opportunities
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- Contribute to demo workplace strategy and reusable solution assets
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- Support key client solution reviews post‐implementation and identify optimisation opportunities
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- Drive best practices for scalable solution delivery across Asia markets
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Who We're Looking For

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- 4+ years' experience in solution consulting, pre‐sales, implementation, or client technology roles (travel, SaaS,



platform, or IT preferred)
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- Strong ability to translate business challenges into technology and process solutions
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- Executive‐level presentation, facilitation, and storytelling skills
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- Experience engaging diverse stakeholders across commercial, operational, and technical functions
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- Data‐driven mindset with focus on measurable outcomes
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- Excellent problem‐solving ability and structured thinking
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- Proven ability to manage multiple opportunities and priorities
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- Strong curiosity, ownership mindset, and growth ambition
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- Willingness to travel as required
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- Bachelor's degree or equivalent experience
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- Travel industry experience? Great! (But if not, no worries — we can teach that!)
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Our FCM Difference

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We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

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- We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
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- Work life Balance: We believe in "No Leave = No Life" so have your own travel adventures with paid annual leave and access travel industry perks
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- Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
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- Brightness of Future - Advance your career locally or globally
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At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.

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Your next big win starts here. Apply now!

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#LI-KM1#FCMAS#LI-Onsite

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Applications close:

#J-18808-Ljbffr

📌 Solutions Consultant - Asia Wide (Victoria)
🏢 Traveltechessentialist
📍 Victoria