ABOUT BONIIK For over a decade, BONIIK has been Australia’s leading K-Beauty authority and omnichannel powerhouse across retail, e-commerce (www.boniik.com.au), and national wholesale networks.
We are the official Australian distributor for global cult brands like TIRTIR, BEAUTY OF JOSEON, COSRX, and MEDICUBE, supplying the nation's biggest retail giants including Chemist Warehouse, Priceline, Myer, Kmart, Big W, Adore Beauty, The ICONIC, and more.
THE OPPORTUNITY
We are seeking an energetic, detail-oriented Operations & Administrative Coordinator to support our daily supply chain, customer care, and office functions. This role is ideal for a proactive communicator who takes ownership of tasks and thrives in a fast-paced workplace
WHAT WE OFFER
- Job security - Full-time
- Friendly Team Culture
- Outstanding staff discounts giving you access to all our latest items and trends
- Convenient location - Located right next to Mascot Train Station
KEY RESPONSIBILITES Outbound Logistics & Supply Chain Support
- Track daily order processing and freight movements by updating internal tracking systems.
- Investigate and track lost or delayed packages for B2B and retail clients.
- Collaborate directly with freight carriers to resolve delivery issues promptly.
Customer Service & Client Care
- Respond to customer email inquiries regarding orders and shipping status.
- Process product returns, replacements, and refunds accurately.
- Manage and resolve client complaints to ensure high satisfaction.
Payroll & Financial Support
- Review and cross-check staff timesheets on a fortnightly basis.
- Prepare and submit accurate payroll data to the Finance Department on schedule.
- Maintain secure, organized payroll records and collect monthly expense reports.
General Office & Ad-Hoc Administration
- Monitor and order office supplies to maintain an organized workspace.
- Greet office visitors and manage incoming/outgoing mail.
- Provide ad-hoc assistance to other departments, including dispatching documents and product samples.
QUALIFICATIONS & SKILLS
- Proven experience in operations, administration, or supply chain support.
- Strong written and verbal communication skills.
- High attention to detail with basic numeracy skills for timesheet and expense tracking.
- Ability to multitask and prioritize workload effectively.
📌 Operations Coordinator (Southern Sydney)
🏢 Boniik
📍 Southern Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.