This role supports the Company in creating, managing, and collecting client payments while handling reception duties.
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Responsibilities
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- Issue invoices
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- Manage incoming funds
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- Collect overdue accounts and negotiate payments
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- Complete reconciliation of payments
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- Research and prepare responses to client disputes
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- Coordinate debt collection activities when required
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- Answer the main reception line and direct calls
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- Greet clients, direct them to meeting rooms and offer refreshments
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- Assist the team with ad‐hoc requests
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Qualifications
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- Sound bookkeeping knowledge
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- Accounts receivable experience and basic accounting concepts
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- Excellent navigation of InfusionSoft, Xero, Office Suite, EziDebit, eWay, Docusign, Keynote, or the ability to pick up new systems quickly
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- Ability to juggle competing priorities
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- Strict confidentiality ability
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- Outstanding phone manner and interpersonal skills
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- Excellent verbal and written communication skills
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- Active problem solver and reliable support to the team
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- Company‐first mentality
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- Supports management in identifying areas of improvement
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Advantages
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- Extensive training and full support – industry‐leading training
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- Insane events – diverse team events
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- Company trips away – glamping, Bali & Thai is
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- Extra leave on your birthday
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- Two days work from home
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- Jaw‐dropping headquarters in South Yarra, near cafes and public transport
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