Mobiz, a Telstra Partner is looking for enthusiastic and driven team members to join our new store at Casey Central Shopping Centre, Narre Warren South.
n
We have multiple opportunities available on a full-time, part-time and casual basis. If you are passionate about customer service, enjoy working in a fast-paced retail environment, and are motivated by sales, we would love to hear from you.
n
Why Join Us Us?
n
We value our team and offer a range of benefits to support your personal and professional growth, including:
n
Competitive base salary with uncapped commission
n
Comprehensive training and ongoing coaching
n
Career development and advancement opportunities
n
Flexible work arrangements to support work-life balance
n
Discounted products and services
n
Employee wellness initiatives and social events with ongoing rewards and recognition
n
About the Role
n
As a Retail Sales Consultant, you will play an important role in delivering outstanding customer service and driving sales growth in store. You will assist customers with their needs, recommend tailored Telstra products and services, and help create a positive shopping experience from start to finish.
n
Greeting customers as they arrive in store
n
Identifying customer needs and recommending suitable products and services
n
Building rapport with customers and delivering personalised solutions
n
Negotiating and closing sales opportunities
n
Providing exceptional customer service and maintaining strong customer relationships
n
Working collaboratively with the team to achieve store sales targets
n
Contributing to a positive, professional and energetic team workplace
n
About You
n
Along with a great work ethic and a positive mindset you'll have/be:
n
18 years of age or over - Essential
n
Telecommunication Industry Experience - Essential
n
Full Australian working rights or be a permanent resident
n
1–2 years of customer service or retail sales experience
n
Demonstrated experience in both customer service and retail sales is required
n
Telstra experience preferred, but not essential
n
Strong communication and interpersonal skills
n
Confidence in building rapport and presenting solutions to customers
n
Solid problem-solving and negotiation skills
n
Ability to work independently and as part of a team
n
A willingness to learn quickly and adapt in a busy retail setting
n
Neat presentation, punctuality and reliability
n
Familiarity with CRM systems and sales tools is an advantage
n
Sponsorship is not on offer for this role; you must be resident within the local area and have access to reliable transport or vehicle.