Hastings Deering, Brisbane, Australia, is seeking an Application Advisor to join our Technology Support team on a permanent, full time basis at our Beaudesert Road office. You will deliver Tier 1 and 2 support for Minestar, Product Link, VisionLink and related technologies, and manage requests in Cherwell Service Management.
You will maintain the CMDB, support incident/change/problem processes, and collaborate with internal teams, Caterpillar SMEs, and third parties to diagnose issues and