Wattletree Psychology is a well-established, busy psychology practice located in Malvern East, with a supportive team of approximately 20 clinicians and administrative staff.

We are currently seeking an experienced permanent part-time Medical Receptionist for a well-established psychology practice in Malvern East. Join a supportive team, enjoy meaningful client-focused work, and become part of a workplace where long-term team members are genuinely valued.

This is a long-term part-time chance for an experienced receptionist who enjoy working in a private practice setting and is looking for meaningful, stable work within a friendly and professional team.

Preferred days are Monday, Wednesday and Thursday (available between 8:30 – 4:30) having availability to 6:15pm and having flexibility to work other days highly regarded. For the right candidate there will be flexibility with days.

About the Role

As a key point of contact for our clients and clinicians, you will play an important role in the smooth day-to-day running of the practice. Your responsibilities will include:

- Supporting the efficient operation of a busy psychology practice
- Warmly welcoming and assisting clients upon arrival




- Managing phone and email enquiries with professionalism and empathy
- Scheduling and coordinating appointments
- Liaising with clinicians and other healthcare professionals
- Providing administrative support to practitioners
- Accurate data entry and record management
- Billing and processing Medicare claims
- General office administration and maintaining a tidy, welcoming reception area

Skills & Experience To be successful in this role, you will have:

- A minimum of 2 years’ experience in medical or allied health administration
- Excellent customer service and communication skills
- A professional, calm and empathic approach when dealing with clients
- Strong computer skills and attention to detail (experience with Medicare billing and Zanda is highly regarded)
- Can work both independently and collaboratively within a team

If you meet the above criteria and enjoy working in a busy healthcare environment please submit your current resume and a cover letter outlining how you meet the selection criteria. No agency applications please.

📌 Part-Time Medical Receptionist – Psychology Practice (Malvern East)
🏢 Wattletree Psychology Group
📍 Malvern East