Job Description

Talent International is seeking an experienced Business Process Analyst to join a Local Government client based in Regional Queensland (Roma) on an initial 3-month contract, with robust extension potential and the opportunity to transition into a permanent role.

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Contract Details

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- Initial 3-month contract with strong extension potential and opportunity to transition into a permanent role.
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- Hybrid working arrangements (2-3 days onsite per week).
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- Location: Roma, Queensland.
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The role

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This role will support the client in designing and embedding a contemporary, scalable Business Process Improvement (BPI) Framework. The Business Process Analyst will work closely with stakeholders to analyse current processes, design improved future-state processes, uplift internal capability, and apply the framework to a series of pilot processes. The role plays a key part in improving operational efficiency, service delivery, and consistency across the organisation.

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Responsibilities

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- Design and implement a fit-for-purpose Business Process Improvement Framework.
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- Define process governance, roles, responsibilities, and decision-making pathways.
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- Develop process mapping standards, tools, templates, and improvement artefacts.
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- Facilitate workshops and engage stakeholders to document current-state and future-state processes.
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- Identify and, where possible, quantify process improvement opportunities and benefits.
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- Support capability uplift through workshops, playbooks, and reusable guidance materials.
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- Apply the framework to pilot processes and document outcomes, insights, and recommendations.
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- Contribute to a roadmap for broader process improvement rollout.
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Requirements

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- Proven experience as a Business Process Analyst or similar role delivering process improvement initiatives.
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- Strong experience in business process analysis, mapping, and optimisation.
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- Knowledge of process improvement methodologies (e.g., Lean, BPM, continuous improvement).
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- Demonstrated experience facilitating workshops and working with diverse stakeholder groups.
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- Strong analytical, documentation, and communication skills.
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- Experience in local government or public sector environments highly regarded.
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How to Apply

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To find out more, please Apply for this job or contact James Grierson at [email protected].

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📌 Business Process Analyst (Roma)
🏢 Talent
📍 Roma