Job Description
BYD is seeking a Customer Experience Specialist based in our Mulgrave office, reporting to a regional leader. You will turn raw dealer service data into transparent insights that drive real performance improvement across Australia.
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Your work will influence service quality, customer experience, and dealer standards, collaborating with local sales teams and regional stakeholders to build a scalable analytics framework.
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📌 Dealer Service Insights Analyst (QA) (Yallourn)
🏢 BYD
📍 Yallourn