Job Description

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- Opportunity to shape core foundations and drive meaningful impact
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- Broad, strategic exposure across the organisation
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About Our Client

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This organisation is a respected Not For Profit organisation. Known for its commitment to making a positive difference, this small‐sized organisation provides a supportive environment where employees can thrive and contribute meaningfully to its mission.

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Job Description

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Business Analysis and Continuous Improvement

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- Elicit, analyse and validate business requirements with stakeholders
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- Analyse current‐state "as‐is" processes, systems and data flows
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- Define future‐state "to‐be" processes, capabilities and operating models
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- Develop fit‐for‐purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
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- Maintain requirements traceability and manage scope and change impacts
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Process Improvement

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- Identify opportunities for process improvement, simplification and standardisation
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- Apply continuous improvement and Lean principles where appropriate
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- Support benefits identification, measurement and realisation
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Project Delivery and Governance Support

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- Work with project managers and delivery teams to support planning and execution of improvement initiatives
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- Contribute to initiative intake, prioritisation and portfolio activities
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- Support testing, implementation planning and change readiness activities
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- Ensure alignment with organisational governance, assurance and compliance requirements
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Data Reporting and Insights

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- Analyse qualitative and quantitative data to inform evidence‐based decision‐making
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- Support the development of reports, dashboards and insights for leadership forums
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- Ensure clarity, integrity and accuracy of analysis and recommendations
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The Successful Applicant

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Qualifications and Experience

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- Demonstrated experience delivering end‐to‐end business analysis activities, including requirements elicitation, current‐ and future‐state analysis and development of fit‐for‐purpose artefacts
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- Experience working across multiple business domains and partnering with stakeholders in operations, finance, IT or human resources
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- Experience working in a for‐purpose, public sector or regulated environment
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- Tertiary qualification in Business, Information Systems, Finance or a related discipline
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- Business Analysis certification (e.g. CBAP, CCBA, Agile BA, or equivalent)
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Skills, Knowledge and Behaviours

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- Strong business analysis capability, including process modelling and structured problem‐solving
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- Ability to analyse and interpret qualitative and quantitative data
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- High‐level written and verbal communication skills, including producing clear documentation for diverse audiences and senior leaders
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- Proven facilitation skills across workshops, interviews and working sessions
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- Ability to influence and collaborate effectively in a matrix environment
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- Capacity to balance strategic thinking with delivery detail, operating in ambiguity and change
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- Strong organisation skills with attention to detail and ability to manage multiple priorities
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- Proactive, solutions‐focused mindset with a continuous improvement orientation
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What's on Offer

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- Competitive salary package
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- Permanent position within a supportive and collaborative work environment.
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- Chance to contribute to meaningful projects in the Not For Profit sector.
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- Professional development opportunities within the Technology department.
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- Flexible work arrangements to support work‐life balance.
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If you are passionate about making a difference and have the skills required to excel as a Business Analyst, we encourage you to apply and join a team that values innovation and impact.

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📌 Business Analyst - NFP (Williamstown)
🏢 Michael Page Australia
📍 Williamstown