We have an opportunity for a Administration Officer to join our office located in Rowville, VIC.You will be part of a agile team, working closely with our administration and customer care teams. The Administration Officerrole is vital to the success of the claim and repair process.
This role is full time office-based role.
The ideal candidate must have:
Excellent communication skills, both verbal and written
Be well organised andhighly motivated
A sound understanding in computer literacy (Microsoft Office Word, Excel and databases)
The ability to multi-task andproblem solve
Willingness to take instructions and use initiative to learn
Able to handle pressure and complete tasks before strict deadlines
Ability to work in a high volume, fastpaced office environment
Role and responsibilities:
Respond to client queries
Answer high volume of inbound calls and make outbound calls as required
Lodgement of new claims and data entry
Ongoing communication with trades to schedule temporary emergency repairs
Responding to and action incoming requests via client specific portals, email, or mail
Respond to and complete report submissions, purchase orders and invoices
Upload documentation to meet internal and external compliance requirements and specific KPI targets
Provide general administrative support to the team
General errands and ad-hoc duties as required in busy office
Thisrole will be subject to a successful National Police Check.
InsureBuild are committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.
Please visit our website for more information about our company www.insurebuild.com