Job Description

As a Beauty Advisor, you will represent global beauty and fragrance brands, providing personalised advice to international travellers.

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29th July, 2026

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THE OPPORTUNITY
n We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport, where they will deliver exceptional customer experiences within a dynamic luxury retail environment.
n You will represent leading globalcosmetic and fragrance brands, providing expert product knowledge and personalised service to international travellers.
n This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse,fast-paced, sales-driven environment.
n You will have the opportunity to represent the following luxury brands:

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- Lancome - Full Time
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- AESOP - Part Time
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- Givenchy - Part Time
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- SKII - Part Time
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- Guerlain - Part Time - Fixed Term
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29th July, 2026

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THE OPPORTUNITY
n We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport, where they will deliver exceptional customer experiences within a dynamic luxury retail environment.
n You will represent leading globalcosmetic and fragrance brands, providing expert product knowledge and personalised service to international travellers.
n This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse,fast-paced, sales-driven setting.
n You will have the opportunity to represent the following luxury brands:

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- Lancome - Full Time
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- La Mer - Part Time
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- AESOP - Part Time
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- Givenchy - Part Time
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- SKII - Part Time
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- Guerlain - Part Time - Fixed Term
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KEY RESPONSIBILITIES

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- Engage customers with a friendly and approachable manner
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- Deliver exceptional customer service and personalised beauty consultations
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- Promote benefits of products to generate sales and achieve set KPI's
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- Provide expert product knowledge across cosmetics, skincare, and fragrance
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- Maintain high standards of visual presentation and stock levels
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ABOUT YOU

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- Ability to speak fluent Chinese (Mandarin) is essential
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- Proven retail/sales experience in beauty, fragrance, or cosmetics
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- Excellent communication skills and vibrant personality
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- Demonstrated passion for beauty, fragrance and skincare products
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- RSA certification and ability to speak a second language (desirable but not essential)
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WHY JOIN LOTTE DUTY FREE

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- Monthly Sales Commission Program
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- Team Discount Program
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- Airport Retail Stores Discount (10% -20%)
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- Free Car Parking
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- Uniform & ASIC Pass Provided
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- Sales & Product Training Program
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- Employee Assistance Program
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- Long-term Career & Professional Development Opportunities
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- Recognition of Service Awards ($ Gift Cards)
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- Safe, Diverse & Inclusive Work Environment with a Supportive Culture
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ABOUT LOTTE DUTY FREE Lotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more! Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner. Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store. DETAILS OF THE ROLE

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- Location: Melbourne Airport
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- Full time position: 76 hours' fortnightly
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- Part time position: 60 hours' fortnightly
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- 2 week rotating roster
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- Availability to work a versatile schedule including weekends and public holidays
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Applicants must be at least 18 years old, hold full Australian working rights. It is recommended to have your own form of reliable transport due to the early/late hours of work.

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📌 Beauty Advisor - Chinese Speaker (Victoria)
🏢 Lotte Duty Free
📍 Victoria