ABOUT FLURO DIGITAL

We're an independent boutique digital agency, helping SMBs generate & attract the right customers by embedding ourselves into their business problem & product. We tackle each problem strategically to tailor the channel & tactic mix, whilst always revisiting and optimising the plan.

We strive to deliver efficacy and effectiveness at an accessible and affordable price point, aligned to our client's success metrics, delivered in a sustainable, innovative & agile way. We do this with an established distributed team of the best talent, globally.

ABOUT THE ROLE

As Performance Account Manager, you'll take end-to-end ownership of some of Fluro Digital's most significant client relationships. This will include a major client spanning multiple business units. You'll be the strategic and operational hub for these partnerships: embedding yourself into each business unit's problems and products, translating their objectives into tailored channel and tactic mixes, and continuously revisiting and optimising the plan to keep every unit tracking against its own success metrics.

This role sits at the centre of everything we do for the client. You'll work across strategy, media, creative and analytics to make sure each business unit has a plan built around its goals, and you'll provide direction and leadership to the team members delivering that work day to day .

KEY RESPONSIBILITIES

Client Partnership & Success

- Own the end-to-end relationship for your clients, acting as the senior day-to-day contact and trusted strategic partner.




- Build relationships that go beyond campaign metrics into genuine commercial conversations about each business unit's goals and success measures.
- Present strategy, performance and recommendations directly to client stakeholders across the business.
- Identify and pursue organic growth opportunities across business units as the relationship matures.

Strategy & Delivery

- Translate each client's objectives into a tailored channel and tactic mix across search, social, programmatic and other relevant channels.
- Oversee end-to-end campaign strategy, execution, optimisation and reporting across all business units, ensuring every plan stays aligned to the client's specific success metrics.
- Continuously revisit and optimise plans, staying ahead of platform developments and industry trends to keep the account innovative and effective.
- Ensure delivery is efficient, effective and sustainable - balancing efficacy with the client's budget and commercial expectations.

Leadership & Collaboration

- Provide direction and leadership to the team members working across the account, coordinating input from media, creative, analytics and client service specialists.
- Coach and develop team members, ensuring best-practice execution and consistent quality across every business unit.




- Work together with all aspects of the Fluro Digital business - media, creative, analytics and leadership - to deliver a genuinely integrated service to the client.
- Own the commercial health of your accounts: profitability, scope and resourcing across the full portfolio.

ABOUT YOU

- A minimum of 5 years experience in a digital or performance marketing agency environment, with a track record of owning senior client relationships in your own right.
- Experience managing multi-faceted or multi-business-unit accounts - or a genuine appetite to step into that scope.
- Strong platform expertise across paid search, paid social and/or programmatic (e.g.

Google

Ads, Meta).

- Solid analytical capability, comfortable turning data (GA4, Looker Studio or similar) into a clear recommendation.
- People leadership experience - you enjoy mentoring and directing a team, not just managing a campaign.
- Excellent communication and presentation skills, confident leading client conversations and writing strategy decks.
- Commercially minded, with an understanding of profitability, scope and resourcing.

WHAT WE OFFER

- An attractive salary and bonus structure, commensurate with experience.
- A hybrid working model, based out of our Alexandria office.
- Involvement in one of Fluro Digital's most significant client relationships, with real influence over strategy and team direction.
- A collaborative, distributed team of some of the best talent globally, and a culture that rewards curiosity and initiative.
- Genuine variety - no two businesses are the same, and you'll shape the plan for each.

📌 Performance Account Manager (Sydney)
🏢 Fluro Digital
📍 Sydney