Head of Customer Contact & Service Transformation (New South Wales)

Head of Customer Contact & Service Transformation (New South Wales)

21 Aug
|
Guardian Jobs
|
New South Wales

21 Aug

Guardian Jobs

New South Wales

Home Group is seeking a Head of Service to lead our Customer Service Centre, shaping how customers access homes, repairs and services.

You will develop a future operating model, improve resolution and satisfaction, and use CRM and contact technology to simplify journeys while building a adaptable, high-performing team. You’ll influence senior leaders and deliver measurable improvements.

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📌 Head of Customer Contact & Service Transformation (New South Wales)
🏢 Guardian Jobs
📍 New South Wales

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