About Us

Freight Assist Australia is a leading provider of transport and logistics services across Australia. Our commitment to exceptional service and efficient solutions has made us a trusted partner across a range of industries, including food, manufacturing, and dangerous goods.

We are firmly focused on providing a solution-driven approach and maintaining an "uncompromised" service level to everything we do.

Our Core Values and Beliefs

Relationships | Being transparent and open builds a strong foundation with our customers, suppliers, and staff.

Integrity| Honesty, and respect is the foundation of a strong working relationship.

Reliability | Our professional and service-focused commitment ensures our customer's satisfaction.

Innovation | Constant and never-ending improvement ensures our clients always receive the best service.

100% commitment to safety | All injuries are preventable and all employees have the right to go home without incident.

About the Role

We are seeking a proactive and experienced PM Shift Supervisor to lead our afternoon/evening operations at our Smithfield site.

This is a key operational leadership role responsible for directing, coordinating and supervising the PM shift team while ensuring service, safety, compliance and operational objectives are consistently achieved.

The role commences at 2:30pm to allow sufficient time for operational planning, preparation and set-up prior to the 3:00pm shift team commencing.

THIS POSITION REQUIRES STRONG KNOWLEDGE AND EXPERIENCE IN GENERAL FREIGHT AND INTERSTATE LINEHAUL OPERATIONS.

The successful candidate will have practical experience managing freight operations in a fast-paced transport environment, with a strong understanding of linehaul planning and operations, Dangerous Goods requirements, HACCP and food-chain compliance.

You will be responsible for:

- Leading and managing the PM Shift Operations from start to finish.




- Driving a strong safety culture on-site every day.
- Planning and preparing the operation prior to the 3:00pm shift commencement.
- Providing clear direction and instructions to staff, drivers and subcontractors onsite.
- Distributing workloads and assigning tasks to maximise unloading and loading efficiencies.
- Managing and coordinating interstate linehaul operations, including maintaining scheduled departure times.
- Ensuring all express and timeslot freight travels daily.
- Monitoring linehaul schedules and proactively managing operational issues that may impact service.
- Maintaining load margins by ensuring trailers are loaded to capacity, both by weight and cubic volume, in line with set KPIs.
- Ensuring freight is handled, stored and dispatched in accordance with Dangerous Goods requirements and relevant procedures.
- Ensuring operational practices meet HACCP and food safety requirements where applicable.
- Monitoring systems and technology to ensure all established processes are followed, including FLID, scanning, pre-alerts, reporting and TS.
- Identifying and isolating damaged freight and equipment and ensuring issues are reported in a timely manner.
- Working closely with the Site Operations Manager to monitor costs and minimise unnecessary agency labour and overtime.
- Training, coaching and mentoring team members to achieve operational excellence.
- Investigating and resolving operational issues promptly and effectively.
- Conducting weekly Toolbox Talks.
- Leading daily operational meetings,



including shift handover and end-of-shift reporting.
- Maintaining efficiency across all operational activities.
- Working closely with internal and external stakeholders to achieve all business objectives.
- Supporting a culture of continuous improvement across the operation.

To be considered for the role, you must be able to demonstrate:

- Strong knowledge and practical experience in interstate linehaul operations and general freight transport.
- Experience within the General Express Road Freight industry.
- Knowledge and experience with Dangerous Goods requirements and compliance.
- Knowledge of HACCP principals and food safety requirements, ideally within transport, logistics or warehousing environment.
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Strong knowledge of WH&S;, Chain of Responsibility (CoR) obligations and driver fatigue management.
- Sound knowledge of safety, compliance and operational standards.
- Excellent communication and customer service skills.
- Strong attention to detail, problem-solving and time management skills.
- A self-motivated approach with the ability to drive and maintain required daily service levels.
- The ability to work effectively under pressure in a fast-paced environment.

Licenses and Checks Required:

- Forklift License
- Driver's License (Truck Licence Preferred)
- National Police Check

Join Us At Freight Assist Australia, our people are our greatest asset. We offer:

- Market-competitive salary and benefits
- Opportunities for career advancement
- A supportive work environment focused on teamwork
- Ongoing training and development
- The opportunity to play a key leadership role within a growing transport and logistics operation

Successful candidate will be required to obtain a valid and up to date National Police Check prior to onboarding.

📌 PM Shift Supervisor (Smithfield)
🏢 Freight Assist Australia
📍 Smithfield