Job Description

Senior Account Manager – BaaS Partnerships

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We are seeking an experienced Senior Account Manager to drive strategic relationships with institutional clients across banking, payments, web3 and financial services. This role will focus on delivering best-in-class Banking as a Service (BaaS) solutions, ensuring client success, revenue growth, and long-term partnerships.

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Key Responsibilities

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- Client Relationship Management: Serve as the primary point of contact for institutional clients, building and maintaining strong relationships with banks, fintechs, web3, wealth management firms, and payment providers.
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- Strategic Account Growth: Identify opportunities for cross-sell and up-sell, ensuring the expansion of our BaaS solutions, including virtual bank accounts, domestic and international payment rails, card issuing, card acquiring and regtech services.
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- Revenue & Retention: Drive revenue growth through proactive account planning, contract negotiations, and performance monitoring. Develop tailored strategies to ensure high client satisfaction and retention.
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- Regulatory & Compliance Support: Act as a trusted advisor on regulatory requirements, risk management, and compliance obligations in Australia and APAC financial markets.
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- Stakeholder Management: Collaborate with internal teams, including product, risk, compliance, and technology, to ensure seamless service delivery.
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- Market Insights & Thought Leadership: Stay ahead of industry trends, competitor movements, and regulatory changes to provide insights that shape client strategies and internal offerings.
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- Issue Resolution:



Proactively address client concerns, ensuring a high level of service and operational excellence.
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Key Requirements

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- 7+ years of experience in account management, relationship management, or sales within banking, payments, web3 or financial services.
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- Robust knowledge of Banking as a Service (BaaS), embedded finance, and digital banking solutions.
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- Proven ability to manage and expand relationships with institutional clients.
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- Understanding of regulatory frameworks, including AUSTRAC, ASIC, APRA, and global compliance standards.
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- Track record of driving revenue growth, contract negotiations, and strategic partnerships.
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- Exceptional communication, negotiation, and problem-solving skills.
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- Experience working with cross-functional teams to deliver client-centric solutions.
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- Strong analytical skills with the ability to translate market trends into actionable insights.
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- A bachelor's degree in finance, business, or a related field (MBA preferred).
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Why Join Us?

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- Work with a fast-growing, innovative BaaS provider at the forefront of financial technology.
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- Engage with leading banks, fintechs, web3 and financial services in Australia and APAC.
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- Competitive salary package with performance-based incentives.
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- Opportunity to influence and shape the future of embedded finance and digital banking.
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If you are a results-driven Senior Account Manager with deep experience in banking, payments, web3 and financial services, we'd love to hear from you! Apply now to be part of our high-growth fintech journey.

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Location: Sydney, New South Wales, Australia

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📌 Account Manager (New South Wales)
🏢 Bolt Group
📍 New South Wales