Department of Families, Seniors, Disability Services and Child Safety QLD – Cairns QLD

As a Child Safety Support Officer, you will:

- Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
- Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
- Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
- Provide administrative support to frontline staff including liaising/communicating with relevant stakeholders and service providers to implement and maintain appropriate casework and individualised service plans to achieve positive outcomes.
- Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
- Participate effectively as a team member in a multidisciplinary team.




- Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
- Prepare reports and maintain accessible and transparent case records consistent with departmental case management requirements.
- Use, update and monitor relevant databases to maintain accessible and clear case records consistent with departmental case management requirements
- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Your mandatory requirements

- Possession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency
- Travel is a requirement of this position, therefore, it is a requirement that the applicant hold a current “C” Class Drivers licence.

Applications to remain current for 12 months.

Job Ad Reference: QLD/698370/26

Closing Date: Thursday. 3rd September 2026

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📌 Child Safety Support Officer (Cairns Regional)
🏢 Department of Families, Seniors, Disability Services and Child Safety QLD
📍 Cairns Regional