RESPONSIBILITIES

- Drive billings growth through application of consultative selling skills to identify and secure spend expansion opportunities.
- Identify, qualify and convert Internal Acquisition (IA) opportunities to drive new business growth and increase customer acquisition outcomes.
- Cross-sell additional products and solutions to support customer growth and increase product penetration.
- Drive lending growth by identifying customer financing needs and referring or fulfilling opportunities as appropriate.
- Maximise retention to meet defined overall portfolio targets for growth and customer engagement.
- Effectively manage and maintain a robust sales and acquisition pipeline to ensure achievement of growth objectives.
- Utilise internal data, analytics and customer insights to prioritise opportunities and maximise sales effectiveness.
- Maintain a high level of knowledge for related products, underwriting policy, systems and processes.
- Think conceptually and analytically to ensure we are maximizing the most positive customer experience.
- Demonstrate individual accountability for achieving sales, acquisition, retention and productivity metrics while maintaining strong risk and compliance standards.
- Performance Expectations & Success Measures

QUALIFICATIONS

- Deliver growth across billing, product penetration, acquisition and cross-sell, including MGM referrals and supplementary cards.




- Drive pipeline health, opportunity conversion, customer engagement and sales productivity while meeting individual and team targets.
- Proven relationship management and consultative sales experience, with a strong record of exceeding growth targets.
- Strong portfolio, acquisition and pipeline management, including identifying, developing and converting current business opportunities.
- Excellent stakeholder management, influencing and negotiation skills, with the confidence to constructively challenge the status quo.
- Ability to build trusted relationships with business owners and financial stakeholders, including accountants, financial controllers and CFOs.
- Strong commercial and financial acumen, including working capital and cash flow conversations.
- Strong analytical, problem-solving, communication and organisational skills, with effective prioritisation.
- Cooperative team player who shares ideas, works independently and takes ownership of business, customer and acquisition outcomes.
- Demonstrated commitment to customer focus, accountability, risk, compliance and quality standards.
- Core capabilities: Consultative Selling, CRM, Business Development, Portfolio & Pipeline Management, Commercial Acumen, Data-Driven Decision Making, Influencing and Collaboration.

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📌 Account Development Executive - SBS (New South Wales)
🏢 American Express
📍 New South Wales