Auslan Service Team Lead — Deaf Community Support (Remote) (City of Parramatta Council)

Auslan Service Team Lead — Deaf Community Support (Remote) (City of Parramatta Council)

21 Aug
|
National Disability Insurance Agency
|
City of Parramatta Council

21 Aug

National Disability Insurance Agency

City of Parramatta Council

National Disability Insurance Agency (NDIA) is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader in Parramatta. The role leads a team delivering Auslan-first support to Deaf and hard-of-hearing participants, coordinating video calls, emails and webchat, with a focus on accessibility and quality of service.

The position requires fluent Auslan, leadership experience, and the ability to work across rotating shifts within NCC operating hours.

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📌 Auslan Service Team Lead — Deaf Community Support (Remote) (City of Parramatta Council)
🏢 National Disability Insurance Agency
📍 City of Parramatta Council

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