Job Description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.

n

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. Join us and be part of a team that delivers Altogether better care—because when we come together, we create brighter futures for all.

n

Job Description

n

n
- Full time, ongoing role (Mon–Fri) with 1–2 evening per week, finishing at 8pm.
n
- Ringwood, on the lands of the Wurundjeri People
n
- $55.97-$58.45 p/h + 12% Super + Generous Salary Packaging benefits of up to $18,550
n

n

Your role, your impact

n

Step into a role where every week brings meaningful variety.

n

As Team Leader, you'll guide and support teams across both the Family Relationship Centre (FRC) and the Family Relationship Support for Carers (FRSC) — providing staff supervision and smooth running of trauma informed practices.

n

You'll balance people leadership with service quality, collaborating with partners, overseeing risk and compliance, and shaping group programs and daily operations across both teams. If you thrive in a dynamic environment and love leading multidisciplinary practitioners, this role offers purpose in every day.

n

Key responsibilities:

n

n
- Lead, mentor, and support a team of practitioners, providing clinical and operational supervision, training, and guidance through our Family Relationship Centre and Family relationship Support for Carers.
n
- Develop, implement, and coordinate systems for intake, assessment, client engagement, case planning, intervention, review, and referral or closure
n




- Ensure services are customer-focused and meet quality and compliance standards
n
- Oversee daily operations of the Family Relationship Centre & Carer Services team, including caseload coordination, team meetings, and supervision
n
- Monitor risk and safety concerns through continuous assessment and review
n
- Maintain data management, risk reporting, and quality improvement systems
n
- Manage client complaints and collaborate with internal and external stakeholders
n
- Coordinate group programs and workshops within the service
n

n

Who we're looking for

n

You're an experienced leader committed to inclusion, quality, and supporting families.

n

To be successful in your application, you'll need:

n

n
- A tertiary qualification in Psychology, Social Work, or a directly related discipline
n
- Familiarity with family law, mandatory reporting, privacy laws, and ethical standards
n

n

What will make you stand out

n

n
- Leadership experience in family relationship or carer support services
n
- Experienced family resolution practitioner
n
- Experience in the Not-For-Profit or health sector
n
- Experience collaborating within a leadership teamWillingness to seek Family Dispute Resolution Practitioner (FDRP) registration
n

n

What's in it for you

n

n
- Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety
n
- Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care
n
- Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
n
- Endless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress
n

#J-18808-Ljbffr

📌 Team Leader - Family Relationship Centre & Family Relationship Support for Carers (Williamstown)
🏢 Each
📍 Williamstown