Job Description

About The Role

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As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world‐class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function, which is responsible for providing world‐class customer service to the clients and visitors of a designated building.

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What You'll Do

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- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
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- Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
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- Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
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- Oversee all Hard services third‐party vendors.
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- Carry out any small ad‐hoc handyman requests.
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- Manage the Central Park EOT locker & Facilities requests.
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- Manage the Central Park internal floor locker requests.
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- Acknowledge inquiries or complaints from employees, guests, and co‐workers.



Provide solutions in a professional customer service‐driven manner.
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- Organize room configuration arrangements on level 18 when requested. This is shared between other WECs.
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- Follow property‐specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
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- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
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- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having limited opportunity to exercise discretion.
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What You'll Need

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- Ability to follow basic work routines and standards in the application of work.
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- Communication skills to exchange straightforward information.
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- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
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- Strong organizational skills with an inquisitive mindset.
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- A "Can do" attitude and work well within a team workplace.
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- Trade background but not essential.
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📌 Workplace Exp Coordinator (Hard Services) (Perth)
🏢 CBRE Asia Pacific
📍 Perth