Job Description

Overview

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Mango Hill Tavern is looking for an enthusiastic and hands-on Duty Manager to join our leadership team. Located in Mango Hill, our recently renovated venue features a vibrant bistro, spacious sports bar, gaming room, alfresco deck, family-friendly play area and a thriving functions business. With live entertainment, major sporting events and private functions, no two days are the same. If you're passionate about hospitality, lead from the front and thrive in a fast-paced environment, we'd love to hear from you.

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Responsibilities

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- Leading day-to-day venue operations across food, beverage, gaming and functions.
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- Delighting guests by delivering exceptional experiences and maintaining high service standards.
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- Coaching, developing and motivating the front-of-house team.
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- Supporting labour management, venue presentation and operational compliance.
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- Managing bookings, private functions and key trading periods.
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- Handling customer enquiries and resolving issues professionally.
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- Assisting with cash management, revenue reporting and end-of-day reconciliation.
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- Working closely with the Venue Manager to drive operational success.
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Qualifications

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- A genuine passion for hospitality and a commitment to building a long-term career.
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- Previous experience in a Duty Manager or similar leadership role.
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- Robust food,



beverage and functions experience.
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- Excellent communication skills with the ability to lead and inspire a team.
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- Sound understanding of cash handling, revenue reporting and venue operations.
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- Strong problem-solving skills and confidence in resolving guest concerns.
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- Effective labour management and rostering experience.
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- Proficient computer skills.
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- Current RSA & RSG certificates (RMLV highly regarded or willingness to obtain).
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What We Offer

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- Competitive salary package.
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- Ongoing leadership development through our AdVanCe Career Program.
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- Career progression across 200+ venues throughout Australia & New Zealand.
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- Staff discounts across Australian Venue Co venues.
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- A supportive team culture with genuine opportunities to grow your hospitality career.
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If you're ready to build your career with one of Australia's leading hospitality groups, apply today and become part of the Mango Hill Tavern team. Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.

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📌 Duty Manager | Mango Hill Tavern (Queensland)
🏢 New Zealand Venue
📍 Queensland