Job Description

We're seeking an exceptionalDirector of Operationsto provide strategic and operational leadership across a regional portfolio of40–60 early childhood education centres across northern New South Wales— spanningSydney through to the North Coast and inland to the Tamworth region.

n

This is a key executive role driving quality, growth, and performance — ensuring excellence in every centre, every day.

n

If you're an inspiring, commercially savvy leader who thrives on building high-performing teams and delivering exceptional outcomes for children, families, and communities, we'd love to hear from you.

n

The role

n

You'll partner closely with the COO and cross-functional leaders in Education, People & Culture, Finance, Risk, Quality and Facilities to deliver Affinity's transformation agenda and empower regional success. Your focus will be on balancing three pillars —child safety and quality, financial sustainability and people and culture — while strengthening our mission to ensure every child thrives in a safe, nurturing, and high-quality environment.

n

In this role, you will:

n

n
- Champion child safety and wellbeing in every decision, practice, and performance expectation.
n
- Lead regional operations to deliver quality, growth, and strong financial results across your portfolio.
n
- Mentor, support, and develop a talented team of Regional and Centre Managers to achieve and exceed quality, occupancy, and financial goals.
n
- Drive continuous improvement, operational excellence, and innovation through collaboration and data-driven decision-making.
n
- Oversee compliance with the National Quality Framework and state regulatory requirements,



promoting a culture of quality and accountability.
n
- Build trusted relationships with families, regulators, and the community that enhance reputation and stakeholder confidence.
n
- Contribute to strategic planning, budgeting, and forecasting aligned to Affinity's values and growth objectives.
n

n

About you

n

n
- 8–10 years of senior operational leadership in a multi-site, highly regulated workplace (ECEC, Aged Care, Health, or Human Services preferred).
n
- Proven experience improving service quality, uplifting leadership capability, and delivering strong commercial outcomes.
n
- Strong knowledge of the National Quality Framework (NQF), National Quality Standards (NQS), and Early Years Learning Framework (EYLF).
n
- A degree in Early Childhood, Business, or a related field (preferred).
n
- Exceptional communication, leadership, and stakeholder management skills.
n
- Genuine passion for child safety and building capability in others.
n

n

Why you'll love working with us

n

n
- Attractive executive remuneration package and performance incentives.
n
- Adaptable working arrangements supporting balance and wellbeing.
n
- A values-driven culture built on trust, collaboration, and empowerment.
n
- Opportunities for growth, professional learning, and regional autonomy.
n
- Discounts on childcare gap fees and access to health, wellbeing, and lifestyle benefits.
n

n

At Affinity, children and people come first.

n

We're proud of our culture of excellence and care. Our Safety Commitment ensures the safety, rights, and wellbeing of every child — and every member of our team. We celebrate inclusion, diversity, and integrity across all that we do.

#J-18808-Ljbffr

📌 Director of Operations (New South Wales)
🏢 Affinity Education Group
📍 New South Wales