Job Description

Overview

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Would you like to use your warm communication and productive administration skills to help make a difference?

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You could be Tearfund's new Supporter Engagement Outbound Officer

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- An opportunity to work with one of Australia's most-loved international development agencies
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- Use your superb interpersonal and communication skills to build meaningful relationships with existing supporters.
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- Play a vital role in inviting participation in Restorers, Tearfund's monthly giving community.
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About Tearfund

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Tearfund partners with Christians in Australia and around the world as changemakers to tackle the root causes of poverty, release hope, champion justice and equip communities to flourish.

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To work at Tearfund is to live out your vocation; a space where your faith, passion for justice and skills intersect. Tearfund offers you the opportunity to use your professional skills and expertise as a partner in tackling the root causes of poverty, releasing hope, championing justice and equipping communities to flourish. As part of the Tearfund team, you are part of a movement which works toward a just and compassionate world in which all people can achieve their God-given potential.

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Role Description

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When you are successful in this role, you'll have the joy of achieving increased participation in our monthly giving program and ensuring supporters experience respectful, faith-aligned conversations that strengthen their connection to Tearfund. You will contribute to a movement of Christians responding to the root causes of poverty and injustice.

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This casual role will play a critical part in Tearfund's supporter engagement strategy and mission to equip communities to flourish. The role is expected to be an average of 15 hours per week, spread across 3-5 weekdays by negotiation for March and April 2026.

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Position Location

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A mix of remote work and at Tearfund National Office in Blackburn, Melbourne.

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What will you need

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- Active Christian faith and strong commitment to Tearfund's mission and values.
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- Demonstrated ability to encourage others in their faith and justice journeys and influence support for global poverty initiatives.
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- Confidence and professionalism in phone-based communication, including initiating outbound calls and building rapport quickly.
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- Ability to work proactively and independently, as well as collaboratively within the Communications and Marketing Team.
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- Ability to maintain data integrity, ensuring supporter records (such as Salesforce) are accurate and current.
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- Knowledge and experience in fundraising, tele-fundraising, or engaging with the Australian Christian community (highly regarded).
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- Excellent verbal and written communication skills and the ability to provide regular reporting on call activity and outcomes.
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- Flexibility to work at mutually agreed times, including potential engagement with stakeholders in different time zones.
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- Strong administrative skills and high attention to detail.
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How to apply

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Send us your CV and a short cover letter as soon as possible [email protected] or apply directly through our website at www.tearfund.org.au/careers/supporter-engagement-outbound-officer.

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- Why Tearfund? How do your values align with ours?
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- Why the role resonates with you.
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- How your experience aligns with the role requirements in theposition description.
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NOTE: We are not reviewing applications submitted via LinkedIn. To be considered for this role, apply directly through our website at www.tearfund.org.au/careers/supporter-engagement-outbound-officer.

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Short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.

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📌 Supporter Engagement Outbound Officer (Williamstown)
🏢 Tearfund Australia
📍 Williamstown