Company Description

Financial Framework is a financial planning business based in West Leederville, Perth, focused on helping clients make informed decisions about their financial circumstances. We support clients with day-to-day money management, retirement strategies and protection planning.

We aim to build long-term professional relationships that deliver ongoing value and confidence to clients.

Role description The Receptionist role is a full-time, on-site position based in West Leederville, opposite the train station.

The Receptionist will be responsible for greeting clients and visitors, managing incoming phone calls, and directing inquiries to the appropriate team members. It will also help with event management and coordination.

Daily tasks include handling appointment bookings, maintaining reception and meeting areas, processing mail and deliveries, and performing general clerical support such as data entry and document preparation.

The role involves providing professional and friendly customer service, assisting with basic administrative tasks,



and supporting the wider team to ensure smooth office operations.

Experience

- Strong receptionist duties and front-of-house experience, including greeting visitors and managing appointments
- Professional phone etiquette and the ability to handle calls and messages efficiently and courteously
- Clerical skills, such as data entry, filing, mail handling, and basic document preparation
- Event coordination and support
- Excellent communication and customer service skills, with a focus on clear, respectful, and helpful interactions
- Good organisational skills, attention to detail, and the ability to manage multiple tasks in a busy office setting
- Proficiency with common office software and tools (e.g., email, calendars, word processing, spreadsheets)
- Ability to work reliably on-site, collaborate with colleagues, and uphold confidentiality and professional standards
- Previous experience in a reception or administrative role; experience in financial services is an advantage.

📌 Receptionist (Perth)
🏢 Financial Framework
📍 Perth