Job Description

What You'll Do

n

The AVP/Branch Manager will manage day-to-day branch activities of their branch by leading a team of bank professionals to achieve company goals for sales, service, and operational excellence. The AVP/Branch Manager directs, manages and leads the marketing and sales activities, including budget projections of a branch to improve market share and achieve the business, financial and sales goals.

n

Responsibilities Include

n

n
- Reinforce sales management process by conducting monthly sales meetings
n
- Establish sales goals for each branch sales team member. Track and report progress towards achieving sales goals
n
- Ensure quality and integrity of the sales process. Identify and refer prospective customers to specialized area departments within the Bank, Real Estate, Asset and Trust, Investment & Brokerage and SBA
n
- Business development of market area through proactive sales calls and networking
n
- Responsible for insuring that all customer issues are resolved in a timely manner as per customer service standards. Encourage branch staff and sales team to promote customer knowledge of alternative delivery channels, (Cash Management, Online Banking, Telebank, etc.)
n
- Ensure branch merchandising and marketing materials are current
n
- Comply with all applicable Banking compliance rules and regulations established by both internal departments and external agencies
n
- Support branch in handling complex customer inquiries and relationships including all new accounts., etc.
n
- Maintain operational integrity and mitigate risk of the branch through best practices, staff training and development.
n

n

What You'll Need To Be Successful

n

n
- Leadership – maintain strong and effective leadership under stressful conditions
n
- Teamwork – maintain a positive working relationship with your team members; offer guidance when appropriate and welcome feedback from others
n




- Communication – speak and write clearly and persuasively in all situations; listen, get clarification, and respond well to questions
n
- Problem Solving – identify and resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions
n
- Customer Service – manage difficult or emotional customer situations; respond promptly to customer needs
n

n

Qualifications

n

n
- Bachelor's degree (B. A.) from four-year College or University; or
n
- 5 years of financial services or related experience with at least 2 years in a management or supervisory role; or equivalent combination of education and experience
n
- Experience and proficiency in sales management, including planning, goal setting, tracking, reporting, and selling
n
- Notary Required or obtained within 6 months of accepting position
n
- Management experience commensurate with size of assigned branch
n
- Willingness to transfer or relocate based on business need is required
n

n

Why You Should Apply

n

n
- Full-time position with excellent compensation and advantages package
n
- Generous time off programs
n
- Bonus program
n
- Profit-sharing
n
- Discounted stock purchase program
n
- Excellent growth and development opportunities
n
- And much more!
n

n

Pay Range (Salary)

n

$70,304.00 - $75,000.00/year

n

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

n

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

n

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.

#J-18808-Ljbffr

📌 AVP/Branch Manager (New South Wales)
🏢 First Northern Bank
📍 New South Wales