Job Description

Vodafone Business is on a mission to empower Australian organisations with cutting-edge connectivity, mobility, and digital solutions. As a Business Development Representative, you'll be at the forefront of driving market share growth by identifying high-intent opportunities, engaging SMB decision-makers through modern outreach channels, and delivering tailored solutions that solve real business challenges.

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This role suits someone who thrives in a digital-first sales environment, embraces data-driven decision-making, and is passionate about helping SMBs navigate transformation through technology.

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Responsibilities

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- Proactively engage SMB prospects through multi-channel outreach including LinkedIn, personalised video messaging, focusing on strategic outbound calling, and AI-assisted email sequencing.
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- Identify and qualify new business opportunities via Outbound Cold Calling & Teams Meetings, understand customer needs, position Vodafone Business solutions effectively, and closing the sale
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- Capture enriched customer data (decision-maker details, current provider, contract dates, intent signals, marketing consent).
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- Collaborate with Team Leaders, Marketing, and Account Managers to ensure continual build of pipeline and progression of opportunities. Maintaining accurate records of calls, interactions, and outcomes in CRM systems.
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- Collaborate with marketing to co-create and execute targeted campaigns, including webinars, digital events, and content-led engagement.
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- Stay current on Vodafone product offerings, competitor activity,



and industry trends.
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- Strict adherence to Telecommunications Consumer Protections (TCP) Code and consistently demonstrate alignment with TPG Telecom's core values
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- Handle objections and provide clear, persuasive responses.
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- Meet and exceed daily, weekly, and monthly sales targets.
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- Provide feedback on customer trends and market insights to improve sales strategies.
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What you'll bring

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- Proven experience in acquisition-based B2B sales roles, with a strong track record of delivering results and meeting or exceeding targets
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- 2–4 years of experience in business development sales (telecommunications or tech preferred)
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- Strong communication skills, resilience, and a passion for engaging SMB decision-makers.
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- Self-motivated with a proactive approach to problem-solving
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- Understanding of SMB buying behaviours in Australia including budget cycles and procurement processes
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- Ability to interpret intent signals and behavioural data to personalise outreach
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- Familiarity with virtual selling environments including video calls and asynchronous communication
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- Comfortable working with targets and KPIs
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- Experience using CRM tools (e.g.,



Salesforce)[LH1.1]
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- A team player with a growth mindset and a passion for customer success
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Why Join Vodafone Business?

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- Be part of a purpose-driven brand transforming how businesses connect and grow
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- Access to ongoing training, mentorship, and career development
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- Competitive salary and performance-based incentives
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- Work with innovative products in a fast-evolving industry
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What's in it for you?

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- Flexible hybrid way of working (from home and office)
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- 'Stay Connected Mobile' – Access to a free mobile plan
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- 'Stay Connected NBN' – Access to a free, high-speed NBN plan (up to 500 Mbps)
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- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
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- Access to TPG Learning Hub platform and internal development opportunities
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- Access to Corporate Partner Discounts
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Don't meet every single requirement? That's OK! At TPG Telecom, we're all about creating an accessible workplace where everybody feels protected to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don't align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! .

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TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

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📌 Outbound Telesales Representative (New South Wales)
🏢 Tpg Telecom
📍 New South Wales