Role Description The Remote Operations Coordinator is a part-time role responsible for supporting day-to-day operational activities for SS & Associates’ ITR and GST service lines. This role includes organizing and tracking client information, maintaining digital records, and coordinating schedules and follow-ups for filings and registrations.

The coordinator will communicate with clients via email, phone, or messaging platforms to confirm required documents, clarify basic queries, and route complex questions to senior team members.

Responsibilities also involve monitoring workflow status, updating internal systems, preparing easy reports on service progress, and supporting process improvements to ensure smooth remote operations. The position is fully remote and requires consistent, reliable availability and proactive collaboration with the wider team.

Qualifications

- Candidates should possess strong Analytical Skills to review information, track data accuracy, and support basic reporting tasks.




- Candidates should possess solid Communication and Customer Service skills to interact with clients, respond to inquiries, and coordinate with internal team members.
- Candidates should possess Operations Management and Administrative Assistance skills to organize workflows, maintain records, and manage routine operational tasks.
- Comfort with digital tools, cloud-based systems, and remote collaboration platforms.
- Attention to detail, time management, and the ability to prioritize multiple tasks in a part-time schedule.
- Previous experience in a coordination, administrative, or operations role is beneficial; familiarity with tax or financial services is a plus.
- Relevant post-secondary education or training in business, administration, finance, or a related field is preferred but not mandatory.

📌 Remote Operations Coordinator (Australia)
🏢 SS u0026 Associates
📍 Australia