As a Retail HVT Officer, you’ll be a visible and approachable presence deterring theft, supporting staff and customers, and responding to incidents with confidence and professionalism. This is more than a security role, it’s about community protection, service, and vigilance.

This role is underpinned by Constant’s values of Integrity, Community, Excellence, Innovation, and Collaboration.

The Role

- Monitor foot traffic and deter theft or suspicious behaviour
- Support retail staff during difficult customer interactions
- Conduct regular patrols and maintain a visible presence in-store
- Respond to incidents such as shoplifting, disturbances, or medical situations
- Operate surveillance, alarm, and access control systems
- Liaise with centre management and emergency services where necessary
- Complete accurate daily shift and incident reports
- Ensure compliance with safety procedures and legal requirements

Roster and timing: Monday to Saturday 17:00 - 22:00 (5-10 PM)

What We’re Looking For

- Current Security Licence




- Current First Aid Certificate & CPR Certifications

Desirable:

- Previous experience in retail security or loss prevention
- Experience using CCTV or incident reporting tools

Why Join Our Team?

- Training and comprehensive induction
- Supportive team workplace and professional development
- Access to staff rewards, recognition, and EAP support services
- Be part of an inclusive and culturally diverse workforce

CONSTANT is an Equal Opportunity Employer We value empathy, inclusion, and cultural diversity. Applications are encouraged from all backgrounds.

Apply Now

If you’re ready to bring your security experience — or your people skills — into a role where you can make a difference every shift, we’d love to hear from you.

Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785

📌 Retail Security Officer - HVTO - High Visibility Tactical Officer (City of Gold Coast)
🏢 Constant Security
📍 City of Gold Coast