About the role In this pivotal role, you'll guide both the Key Accounts, Business Development and Customer Experience teams to deliver smarter sales strategies, stronger customer relationships, and seamless service outcomes. You'll shape the way sales success is achieved, blending structure with initiative and strategy with execution.
Key responsibilities
- Lead, coach, and inspire high-performing teams to deliver growth and customer satisfaction
- Build and execute sales strategies that enhance profitability and customer loyalty
- Collaborate across departments to align sales performance with business goals
- Drive consistency, accountability, and continuous improvement in how sales are delivered
- Act as a role model for professionalism, customer engagement, and team culture
About you
- Proven experience leading sales or business development teams in a quick-paced environment
- Strong commercial and analytical acumen
- Natural leadership and communication skills that build trust and engagement
- A genuine passion for developing people and delivering customer excellence